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This post originally appeared on LinkedIn, dated December 12, 2025 The Moment That Sparked This Edition A few weeks ago, I sat down with a Chief AI Officer at a fast-scaling company. Sharp, strategic, already piloting predictive models and AI Agents across multiple workflows. I asked a simple question, “How are you partnering with your Chief Transformation Officer?” His answer was immediate, “ They’re too busy. This is a tech-led initiative for now. ” That response revealed t

AI will define the winners and losers of the next decade. And right now, half the workforce is being left behind. The data is sobering: 81% of men use AI at work. But for women, that number drops to 59%.  Women adopt generative AI 25% less often than men , even with equal access. They’re disproportionately represented in the jobs most likely to be automated. This is a strategic risk. A workforce that doesn’t fully adopt AI is a workforce that underperforms: missed revenue opp

This post originally appeared on LinkedIn, dated November 12, 2025. Why Leadership Will Decide Who Wins the Next Decade In 2025, artificial intelligence is no longer a moonshot. It’s table stakes. Every major company has an AI strategy, a handful of pilot projects, and an ambitious executive sponsor. Yet few have moved from promise to performance. Most are still treating AI as an experiment instead of an engine. A recent  MIT Technology Review  report found that while 95% of

This post originally appeared on LinkedIn, dated November 1, 2025 " I’ve built five AI pilots and still can’t tell what my customers actually think.” A Chief Customer Officer shared with me recently, capturing the paradox many executives face in 2025. AI is everywhere, and yet clarity is rare. Companies are innovating using AI but they lack connection. Technology systems, teams, and insights remain fragmented, each generating more data but less common understanding, visibilit

This post originally appeared on LinkedIn, dated October 18, 2025 From SaaS to Agentic: The New Operating System for Growth Dreamforce 2025 was more than an event. It was an inflection point for how growth will be created in the next decade. For twenty years, SaaS digitized the enterprise. Now, Agentic AI operationalizes transforming software from a tool into a living system that learns, acts and adapts in real time. This year,  50,000 Trailblazers  came together in San Franc

This post originally appeared on LinkedIn, dated October 3, 2025. I witnessed something unforgettable at Salesforce Agents for Impact Demo Day awards ceremony. Nonprofit leaders took the stage and showed us what happens when AI is about restoring humanity to the heart of the mission. The room was filled with proof that time can be given back. Time once lost to paperwork was redirected to people. Time buried in spreadsheets became time spent saving lives. And the results were

This post originally appeared on LinkedIn, dated September 19, 2025. The  All-In Podcast  Summit felt like standing at the fault line between two eras: cultural decline on one side, exponential innovation on the other. The debates were sharp, the predictions provocative, and the undercurrent clear: technology and macroeconomics are no longer separate conversations. They are one and the same. And at the center of it all is AI, with a special focus on Agentic AI. I was encourag

This post originally appeared on LinkedIn, dated September 5, 2025. Your board has seen your AI demos. They’ve approved the pilots. And now they’re asking: where’s the impact?  For most companies, there is little business impact. An MIT study found that 95% of enterprise GenAI pilots so far have failed because they haven't moved the P&L needle. Healthcare research echoes the same: only 30% of pilots ever make it into production. Boards are frustrated. Executives are fatigued.

This post originally appeared on LinkedIn, dated August 22, 2025. Wall Street says AI could deliver  $920 billion in annual savings  to the S&P 500. But here’s the truth:  If you only look at AI as a cost cutting tool, you’ve already missed the plot. The real story is  Agentic-led growth . At  Salesforce , our Sales Agent isn’t just taking tasks off human plates. It's putting new revenue  on the table , powered by data. Built on our trusted AI platform, this autonomous agent

This post originally appeared on LinkedIn, dated August 8, 2025. Dear Leaders, Last week in Paris, I experienced a moment every global executive should reflect on. I had flown in from the U.S. with VIP Lollapalooza tickets—excited to share a world-class concert experience with my kids. According to the U.S. website, children under 10 could enter the VIP area for free with a parent. Great. But when we arrived at the gates in Paris, we were turned away. The local team informed

This post originally appeared on LinkedIn, dated July 25, 2025. Only  38% of companies  believe they have the leadership to succeed with AI. That’s not a tech problem—it’s a leadership one. I see it every day. Exec teams with the tools and talent… but not the alignment. They ask: “Where do we start?” Here’s where:  Start with where your best people are spending the most time on the least valuable work. Not because they want to, but because your systems weren’t built to scale.

This post originally appeared on LinkedIn, dated July 11, 2025. In the AI arms race, everyone’s talking about GPUs, LLMs, and model size. But the AI value gap is not a compute issue. It’s a  leadership design issue . 95% of enterprises are experimenting with AI. Fewer than 5% have scaled it. Culture eats compute for breakfast. The barrier to enterprise-scale AI isn’t infrastructure. It is Governance + Trust + Behavior  and  how fast an organization can culturally metabolize A

This post originally appeared on LinkedIn, dated June 30, 2025 When people hear “AI at work,” they think of job loss. Automation. Dehumanization. And who can blame them? Headlines are filled with layoffs, hiring freezes, and restructures—with AI cited as the reason. And in many cases, it  is. But here’s what we’re not talking enough about: AI isn’t inherently dehumanizing. What if AI—done right—could make work  more  human? That’s not just a philosophy. It’s what we’re buildi

This post originally appeared on LinkedIn, dated June 13, 2025. AI is rewriting the rules of business. But leadership—not automation—will decide who wins. Just last week, 281 people were laid off at a Fortune 100 company—engineers, product leaders, talent executives. Many are now using the very platform they helped build to search for what’s next. That’s not irony. That’s a signal. A signal that we’re automating faster than we’re preparing. Restructuring without reskilling. D